Shipping policy

At Furniture Redefined, we ensure that your Customized Furniture is delivered safely and on time. Please review our shipping guidelines below.

1. Shipping Coverage

  • We currently deliver only within Delhi NCR.
  • Delivery is handled by trusted logistics partners to ensure secure and efficient shipping.

2. Shipping Timeframe

  • As our Furniture is made to order, delivery takes 10-15 business days from the date of purchase.
  • You will receive Tracking Details once your order is dispatched.

3. Shipping Charges

  • Free delivery is available within Gurgaon.
  • Delivery charges for Delhi NCR will vary based on your pincode and will be communicated before dispatch.

4. Delivery Process

  • Our team will coordinate with you before delivery to ensure a smooth process.
  • Please provide accurate delivery details to avoid delays.
  • If delivery is unsuccessful due to incorrect details or unavailability, Re-delivery charges may apply.

5. Order Tracking

  • Once shipped, you will receive Tracking Details via Email or WhatsApp.
  • For any shipping updates, contact our support team.

6. Damaged or Delayed Shipments

  • We take utmost care in packaging to prevent damage during transit.
  • If you receive a damaged product, please notify us within 24 hours of delivery with photos.
  • We will assess the issue and provide the best possible resolution.

7. Need Assistance?

For any Shipping-related queries, feel free to reach out:

Thank you for choosing Furniture Redefined—we’re excited to bring handcrafted elegance to your home!